Every callshould end in theright action.
You're on a roof, under a sink or at dinner, and the call rings out to a competitor. Kaboota answers every call, text, chat and DM, decides the right next move, and executes the workflows you approve — on top of whatever system you already run. No job lost to being busy, or being home.
- Live in an afternoon
- Beside your team or autonomous
- Keeps your system of record
- Every field evidence-linked
Beside your people,
or running on its own.
The intelligence is identical in both modes — only the autonomy changes. Silent capture, suggest-and-approve, or full execution: it's a setting, not a different product, and you can move one workflow at a time.
Beside your team
Your people stay on the conversation. Kaboota runs underneath it — capturing, structuring, enriching and recommending — and acts only where you've said it may.
- ·Your people still own the conversation.
- ·Silent capture, or suggest-and-approve.
- ·The job gets written down properly.
- ·Every fact is sourced.
Fully autonomous
Kaboota handles the conversation end to end — answers, qualifies, decides, books, dispatches and follows up — inside the guardrails you wrote. Nobody goes to voicemail and nobody gets put on hold.
- ·Answers on the first ring, always.
- ·Knows an emergency when it hears one.
- ·Books the slot for real.
- ·Pulls the customer's history mid-call.
The decision layer
Most tools stop at step three. Transcript-to-fields is where Kaboota starts — the value is in everything that happens after the words are on the page.
- ·Extract structured fields, each tied to what was said
- ·Enrich with CRM, equipment, warranty and margin
- ·Recommend the next-best action with the reasoning shown
- ·Capture what the job earned and learn from it
Around the call
Answering is table stakes. What makes the week is everything that happens in the four days after — and that's in the box too.
- ·Texts that chase for you — messages
- ·Campaigns that dial — outbound
- ·Estimate rescue — recover
- ·Above your CRM, not instead of it — connected
Thirteen steps from hello to what it earned.
Most tools stop at step three.
Step 13 feeds step 8. The recommendations get sharper every week because the outcomes come back in.
# understand · steps 01–0501 Identify customer and location02 Transcribe and understand03 Extract structured fields04 Detect missing information05 Detect safety and exceptions
The phone is the loudest leak,
not the only one.
One customer, one memory, whichever door they use. A question that goes unanswered in a DM doesn't evaporate. It turns into a call at 4:40 on a Friday from somebody who is already annoyed. Kaboota answers wherever it started.
One record — the part that isn't the voiceStatus is stated per channel rather than averaged into a claim. Live means it is answering for customers today; coming means we are building it and have not shipped it.
Keep the systems you run.
We sit above them.
Nothing here is a logo wall. Each row says what state it is actually in, and a row that says coming means it is not shipped.
“It was already worth it the first week, when it caught the two calls we never knew we'd lost.”
Pilot customer
Mechanical services · 20–40 conversations a day
2 calls caught
That the owner never knew he'd lost
Proven in the trades. Not limited to them.
Forward your line this afternoon.
See your real week by Friday.
Two weeks, your own number, your own CRM, no carrier change and nothing to uninstall if you hate it.
Human-first · AI-enabled · above your CRM · *72 · 877 570 5946